NZ Mobile Networks: Who to pick?
Posted in New Zealand on Thursday, February 4, 2010
If you’re visiting New Zealand for any substantial amount of time, you’ll want to pick up a pre-paid SIM card for your phone to stay in touch with your family and friends at home, all the amazing people you’ll meet on the road, and to make onward travel arrangements. Coverage in New Zealand is extremely variable and you can’t count on any coverage outside of towns or cities. The mobile system works like most European countries: the caller is the one who pays for the mobile call. For example, if someone in NZ calls your mobile from their landline, the caller pays a surcharge and you get incoming calls and texts for free.
The Choices: Telecom, Vodafone, and 2degrees
There are three major mobile operators in New Zealand: Telecom, Vodafone, and a new upstart called 2 degrees. Though coverage does vary between the companies, with Telecom having the most extensive coverage, it’s not a major difference unless you plan on staying somewhere (like Glenorchy for example) for a long period of time.
Cost Comparison
| Feature | Telecom | Vodafone | 2degrees |
| SIM Card | $19.95 | $29.95 | Free |
| NZ Calls | 89c/min | 89c/min | 44c/min or 22c/min4 |
| NZ Texts | 20c | 20c | 9c or Free4 |
| Select Int’l Calls | 89c/min1 | 89c/min2 or $2 for 1hr |
44c/min3 or 22c/min4 |
| Int’l Texts | 30c | 30c | 9c3 or 20c |
| Rest of the World Calls | $1.39/m | $1.39/m | $1.44/m |
1 Telecom’s Selected Countries: Australia, UK, US, Canada, and Ireland.
2 Vodafone’s Selected Countries: Australia, UK, Ireland, USA, Canada, China, India, Thailand, Philippines, Malaysia, Japan, South Korea, Singapore, Taiwan and Hong Kong.
3 2degrees’s Selected Countries: Australia, UK, Ireland, USA, Canada, China, India, Thailand, Philippines, Malaysia, Japan, South Korea, Singapore, Taiwan, Hong Kong, Vietnam, Indonesia, Sri Lanka, France, Germany, South Africa, Fiji
4 2degrees offers a special rate of 22c/min to 2degrees mobiles and landlines in their 22 selected countries when topping up with $20 or more. They also give 100 free texts with a $20 top-up. All these specials must be used within 30 days of topping up.
Specials
As shown in the chart, Vodafone offers a special for $2 per call for up to an hour of talk time when calling their 15 selected countries. Telecom gives bonus credit when topping up e.g. a $20 top-up gives you $25 in credit. 2degrees currently gives 100 texts and changes the rate to 22c/min for calls to 2degrees mobiles and landlines in their 22 selected countries.
The Verdict: It Depends
2degrees is the overall winner. They have the best rates for calling within New Zealand and have the largest number of countries with discounts. They also have the cheapest SIM at $20 including $20 credit (basically free). If you don’t plan to make long calls to Vodafone’s 15 countries on your mobile, this is your clear winner.
Vodafone is the winner for longer term visitors who plan to call any of Vodafone’s 15 special countries a substantial amount. You can’t beat $2 for up to an hour phone call. It makes it much cheaper to call internationally than domestically. If you don’t plan on making these select international calls, however, Telecom is a bit cheaper and 2degrees is much cheaper.
Telecom doesn’t have a whole lot going for them. 2degrees is cheaper domestically and internationally and Vodafone is cheaper to their select international countries. Telecom does have the best coverage, however, so if you plan on spending a large amount of time in the bush without heading to a town every once in a while, they are your best bet.
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It depends on your calling patterns. For calls to international landlines, the rate is actually 22c/min within 30 days of your last topup –
A 2 minute call on 2degrees would cost $0.44 @ 22c/min
A 2 minute call on Vodafone Supa Prepay would cost $1.78 @ 89c/min
You could talk for 9 minutes on 2degrees, and still be slightly ahead ($1.98 @ 22c/min).
Thereafter, the next break-even point is at around 2:37:
A 157 minute call on 2degrees will cost $34.54 @ 22c/min
A 157 minute call on Vodafone Supa Prepay will cost $34.93 @ $2 for 2 hrs + 37 minutes @ 89c/min
Thereafter, 2degrees is cheaper.
If you’re a casual caller then $2 for 2 hours is suitable, but a business user might not want to hang up on a long conference call to keep the call cheap.
When calling an international mobile on the other hand, 2degrees is always cheaper: the rate is 44c/min; Vodafone’s $2 for 2 hours only applies to landlines so its 89c/min on Vodafone (and Telecom).
Great analysis. I agree that 2degrees is cheaper in most cases. However, I find that most of my international calls average around 20-40 minutes and in that case, Vodafone is cheaper. Also, when calling the United States, there is no distinction between landlines and mobiles, so all calls to the United States are the same price regardless of whether you’re calling a mobile or landline phone.
Skype and other VoIP services will always be the cheapest and most reliable option, especially for business meetings. That’s not quite as convenient as a mobile call though.
when we were over in nz, i remember that mobile phone calls were really expensive compared to Australia.
Like, Australian telcos are very expensive too, but in comparison to new zealand it way cheaper. in Australia we have pre paid cap plans.
for example if buy a $29 voucher with vodafone, optus., you usually get 140 dollers worth of credit. So whilst the phone call rates are the same as new zealand, roughly a doller a minute. You usally get more value because you get $140 dollers worth of calls to use in 30 days as opposed to only thirty dollers. In other words they are trying to offset the call costs to give you better deal.
our mobile broadband is way better than New zealand as well.
$29 = 2 gb data to use within thirty days
$49= 4gb data
$149= 12 gb data
I think Nz companies should learn a little bit off Optus and Vodafone.
Thanks so much for the comparison. I’ve had a 2degrees SIM card for months and I’m making the switch today.
Hi, just stopped by doing some research for my Salt Lake City 4g website. Truly more information that you can imagine on the web. Wasn’t what I was looking for, but very nice site. Have a great day.
Telecom’s edge tends to be with data. It’s both a lot faster than Vodafone (especially outside cities) and price competitive.
Oh, and travellers with iPhones. Despite Vodafone being the official carrier, the frequencies of the XT network better match the frequencies used by the iPhone.
Vodafone New Zealand now offers 3G and 2G coverage in Glenorchy
@Jame the above comment is not quite correct as the iPhone4 Supports 3G on 900/2100mhz the older iPhone’s are better on Telecom
Thanks for this, I have just come back to NZ after 11 years away and almost fainted at the cost of using a cell phone here.
Although if you want long distance to other countries why would you use a cell phone over a magicjack, or skype or any number of free text and calling apps on the iphone that use wifi? Seems a little stupid not to use the Free or cheap wifi products for this. I still text and call my American friends on an iphone app using the net connection.
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